Gestión de Servicios Empresariales

BMC Helix Enterprise Service Management

Extend development processes across the organization for speed and flexibility

BMC Helix Enterprise Service Management (ESM) from BMC Software is a comprehensive platform that extends IT service management (ITSM) capabilities across the enterprise, including areas such as human resources, finance, facilities, and customer service. This platform enables organizations to improve operational efficiency, collaborate and user experience by centralize and automate business processes.

Increase productivity

By centralizing and automating services, you reduce the
time and effort required to handle applications and
problems, allowing employees to concentrate on their
in strategic tasks.

Automated request fulfillment, concise answers, and recommendations without human agent involvement.

One single self service portal that integrates IT & Non-IT Services.

Allows an agile configuration to adapt to the specific needs of each company, improving user satisfaction.

Elevate employee experiences

Improve the quality of your customers' and employees' experiences

Solutions

Service Management

Operations Management

Workflow Orchestration

Solutions

Service Management

Operations Management

Workflow Orchestration

BMC Helix Enterprise Service Management

Increase productivity

Elevate employee experiences

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