Sector Public Administration
Leading public company that offers telecommunications, technology and innovation services for public agencies and entities in the autonomous community within Spain. This company acts as a key technological partner in the modernization and digitization of public services, promoting the efficient use of information and communication technologies (ICT).
It offers:
BMC Helix Discovery is an automated discovery and dependency mapping solution that provides a complete, up-to-date view of the IT infrastructure. Below are some key use cases for this tool:
Automatic identification of servers, networks, applications, databases, containers and devices in the IT infrastructure.
Generation of a complete and up-to-date IT asset inventory without manual intervention.
It currently has 4 public agencies and is in the expansion phase, managing assets of various technologies:
Automatic population and maintenance of the configuration management database (CMDB), error reduction and elimination of outdated data in the CMDB. Unifying the view in a single CMDB and having a single point of trusted query.
Creation of dynamic visual maps showing the relationships between applications, servers and other components.
Identification of the impact of changes or failures in the infrastructure.
Different focuses for consuming data such as software and relationships, network, infrastructure, etc.
Critical pathways for global or partial impact simulation.
Identification of unauthorized or non-compliant devices on the network.
Query installed patches and package versions.
Monitoring and auditing of infrastructure changes to comply with regulations.
Dynamic model based on templates by technology. Agile and easy design. Automated modeling design based on tags.
Integration with service management system, thanks to the open API for integrations with third parties.
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